CANCELLATION POLICY

We're Sad To See You Go

Like most design & marketing companies, 22 Century Design Ltd cannot issue you a refund for services, products or deliverables once committed for by the client, either via accepting our Terms & Conditions, purchasing a service or product available online, making payment of a deposit or invoice, or instructing our team to carry out work verbally or in writing… 

Last updated: 13.01.2021

22 Century Design Ltd clients on an on-going service plan, such as, but not limited to, social media, marketing, consultancy, freelance, maintenance, or similar may cancel their plan, with 14 days prior written notice. 22 Century Design Ltd does not refund partial month payments. Cancellation only applies after the 14 day cancellation waiting period is over. Client will be charged for any work undertaken during the 14 day cancellation period.

 

22 Century Design Ltd clients on an ad-hoc or one-off service agreement may cancel agreed services, with 14 days prior written notice. 22 Century Design Ltd does not refund deposits. Cancellation only applies after the 14 day cancellation waiting period is over. Client will be charged for any work undertaken during the 14 day cancellation period.

 

22 Century Design Ltd clients on a buy-online service, such as, but not limited to, individual consultancy, mentoring, tuition, or similar may cancel their plan, with 7 days prior written notice. 22 Century Design Ltd does not refund payment taken online. Cancellation only applies after the 7 day cancellation waiting period is over. Client will be charged for any services completed during the 7 day cancellation period. Client reserve the right to postpone their scheduled buy-online services, with 7 days prior written notice, subject to 22 Century Design Ltd availability.

We do not offer a refund policy for any service or products purchased from 22 Century Design Ltd including, but not limited to; creative or visual projects, buy-online products or assets, consultancy, mentoring, tuition, maintenance, marketing tools, or third party products, services, software or licenses which may have been supplied by 22 Century Design Ltd.

22 Century Design Ltd does not have control over the policies, and practices, of third party companies / websites such as, but not limited to, Google, Google My Business, Chrome, MailChimp, Hootsuite, HubSpot and Trello, or similar sites/directories. 22 Century Design Ltd does not have control over third party social media companies and practices such as, but not limited to, Facebook, Twitter, Instagram, LinkedIn, or similar businesses.

 

Client assumes all risk, responsibility for all client website(s) content, photos, social media content, and graphics. Client also assumes all risk, and responsibility, for content that is posted to any social media site, by 22 Century Design Ltd, on the client’s behalf. Visit our client privacy page for more information.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.